SAY SUMTHIN COMMUNITY GUIDELINES AND SAFETY POLICY
Effective Date: 9 October 2026
Last Updated: 9 October 2026
1. Our Commitment
Say Sumthin is designed to help people communicate through digital messaging and AI Mirror.
These Community Guidelines describe the behaviour expected of users, conduct we do not permit, and how users can report concerns.
Say Sumthin is operated by Red Pill Lens LLC, located in Los Angeles, California, United States.
2. Treat People With Respect
Users must communicate respectfully and must not use Say Sumthin to threaten, intimidate, harass, bully, stalk, or repeatedly target another person.
We do not permit conduct intended to exploit, coerce, or cause serious distress to another user.
Disagreement and criticism are not automatically violations. Context, intent, severity, repetition, and the impact on other users may be considered when reviewing a report.
3. Prohibited Content and Conduct
You must not use Say Sumthin to create, send, request, or distribute content, or engage in conduct, that:
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Threatens violence or encourages real-world harm.
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Facilitates harassment, stalking, intimidation, or targeted abuse.
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Exploits, sexually abuses, or endangers children.
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Shares intimate or highly sensitive personal information without appropriate authorization or a lawful basis.
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Impersonates another person for deception, fraud, or harm.
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Promotes scams, phishing, malware, or fraudulent schemes.
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Facilitates unlawful activity or serious wrongdoing.
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Infringes intellectual property or other legal rights.
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Evades account restrictions or deliberately disrupts the Service.
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Violates applicable law or creates a serious safety risk.
Lawful expression is not automatically prohibited simply because it is unpopular or critical. Enforcement should be based on the applicable rules and the circumstances of the reported behaviour.
4. Privacy and Personal Information
Do not share another person's private information without appropriate authorization or a lawful basis.
Examples include passwords, account credentials, private contact details, financial information, precise location information, confidential documents, and private images.
Do not use Say Sumthin to threaten to expose private information or coerce another person.
If you believe your information has been shared improperly, email
support@saysumthinapp.com. Include relevant details but avoid sending additional sensitive information unless necessary to investigate the report.
5. Responsible Use of AI Mirror
AI Mirror provides AI-generated responses that may not always be accurate or appropriate.
Users must not use AI Mirror to facilitate abuse, exploitation, fraud, unlawful activity, or serious harm.
Do not treat AI Mirror as a human professional or rely on it as the sole source of advice for significant medical, legal, financial, or safety decisions.
Avoid entering passwords, payment credentials, government identification numbers, or other sensitive personal information into AI Mirror.
6. Reporting a Concern
If you experience or observe conduct that may violate these Guidelines, email:
[support@saysumthinapp.com](mailto:support@saysumthinapp.com)
Use the subject line Safety Report – Say Sumthin.
When possible, include:
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A description of the incident.
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The approximate date and time.
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Relevant account or conversation information, if available.
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Screenshots or other evidence you are authorized to share.
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An explanation of why you believe the conduct violates these Guidelines.
Do not include unnecessary sensitive personal information. If there is an immediate threat to life or physical safety, contact the appropriate local emergency services.
We will review reports reasonably and take action where appropriate. We cannot guarantee a particular outcome or response time for every report.
7. Review and Enforcement
Depending on the circumstances and severity of a violation, we may:
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Restrict access to certain features.
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Remove or restrict content where technically available.
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Temporarily suspend an account.
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Permanently terminate an account.
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Preserve relevant records where necessary and lawful.
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Report suspected unlawful activity to appropriate authorities where legally required or otherwise permitted.
We may take immediate action when reasonably necessary to protect users, comply with law, or address a serious security risk.
Where appropriate and feasible, we may allow users to explain the circumstances or request a review of an enforcement decision.
8. Appeals
Appeal – Say Sumthin
Explain the action you are appealing and why you believe it should be reviewed. Do not include passwords or authentication secrets.
We will consider the request and relevant information available to us. We may maintain a restriction if it remains justified under our policies or applicable law.
9. Limits of Safety Measures
We take safety reports seriously, but no online service can guarantee that every harmful message or violation will be detected or prevented.
Users should exercise caution when communicating online and should avoid sharing information they would not want disclosed to the recipient or processed by the services needed to deliver a feature.
10. Updates
We may update these Guidelines as Say Sumthin develops or as legal and safety requirements change. Material updates will be communicated where appropriate.
11. Contact
Company: Red Pill Lens LLC
Location: Los Angeles, California, United States
For privacy-related concerns, you may use the same email address and include “Privacy Request – Say Sumthin” in the subject line.